Terms of Service

By creating an account, buying a product, or using Endromeda, you agree to these terms. If you are agreeing for a company, you confirm you are allowed to bind it. If you do not agree, do not use the service.

Endromeda is a creator monetisation platform. Depending on what you buy, it may include:

• The Brand DNA Kit — a subscription that derives your brand identity and generates content and offers from it
• The Full Creator System — a one-time purchase covering the full toolkit
• The Done-For-You Brand service — delivered under a separate project agreement

Features change as the product develops. We may add, alter or retire them, and will not materially reduce what you have paid for during a term you have already paid.

• Payments are processed by Stripe. We never see or store your card details.
• The Brand DNA Kit renews monthly on the anniversary of purchase until you cancel.
• The Full Creator System is a single payment.
• Done-For-You work requires a deposit; the rest is set out in your project agreement.
• Prices exclude tax. Any sales tax, VAT or GST is your responsibility.
• Cancel any time before renewal to avoid the next charge. Access continues to the end of the period you have paid for.

• Brand DNA Kit and Full Creator System — 7 days from purchase or delivery, whichever is later.
• Subscription renewals from the second month onward are not refundable; cancelling stops future charges.
• Done-For-You work is refunded by milestone, per your project agreement.

To request one, email hello@endromeda.xyz within the window with your order details.

Refunds are not available for a change of mind after the window closes, for not using the materials, or for a project already partly delivered. If you are an EU or UK consumer, your statutory rights stand regardless of anything here.

Digital products are made available in the app immediately on payment, or as soon as generation finishes. Done-For-You work follows the schedule in your project agreement. If something does not arrive, contact us and we will fix it.

You get a personal, non-exclusive, non-transferable licence to use the platform. You may not resell, white-label or redistribute the platform itself, or the templates and prompts behind it, without our written consent. What it generates for you is a different matter — that is yours.

For Done-For-You work, custom assets transfer to you on final payment. We may show the work in our portfolio unless you ask us in writing not to.

You agree not to:

• Break the law, or infringe anyone’s intellectual property or privacy
• Upload or connect content you have no right to give us
• Generate material that is deceptive, harassing, hateful, sexual involving minors, or designed to defraud
• Present AI-generated claims as verified facts, testimonials or results that did not happen
• Reverse-engineer the platform, scrape it, or attempt to extract prompts or model behaviour
• Resell access, share your account, or run it on behalf of third parties without our agreement
• Interfere with the service, its security, or other users

We may suspend or close an account that breaches this, and we will tell you why unless the law prevents us.

Endromeda gives you systems and content. It does not guarantee followers, leads, sales or income. Any figures shown in the product are projections built from your inputs and from patterns across similar accounts — they are illustrations, not promises, and your results depend on your market, your offer and your effort.

• Outputs are generated by AI and can be wrong, generic, or out of date. Review and fact-check everything before you publish it.
• Your inputs are sent to our AI processors — Anthropic for text, Google for images — to produce your results. They are contractually barred from training on your data.
• Generated output is stored in your account so you can come back to it, and is deleted when you delete it or close your account.
• AI output is not legal, financial, medical or other professional advice.
• AI can produce material resembling existing work. You are responsible for checking what you publish.

The service is provided "as is" and "as available". To the extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that it will be uninterrupted, error-free, or that any specific output will suit your purpose.

To the extent the law allows, our total liability for any claim is capped at what you paid Endromeda in the 12 months before it arose. We are not liable for indirect, incidental, consequential or punitive damages, or for lost profits, revenue, data or goodwill. Nothing here excludes liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, or for fraud.

You agree to cover us against claims arising from your use of the service, your content, anything you publish from it, or your breach of these terms or of the law.

For Done-For-You engagements, each side keeps the other’s confidential information in confidence and uses it only for the project. This survives the engagement ending.

How we handle personal data is set out in the Privacy Policy. Where you are a business customer and we process personal data on your behalf, the Data Processing Agreement applies and forms part of these terms.

Tell us first. Email us and we will try to resolve it directly within 5 business days. If that fails, we will attempt mediation in good faith before either side starts proceedings. EU and UK consumers keep their statutory rights and their right to bring a claim locally.

You may cancel at any time; it takes effect at the end of your current billing period. We may suspend or end your access immediately for a breach of these terms, fraud, illegality or non-payment. On termination, subscription licences end. A one-time purchase keeps its personal licence to the materials already delivered. You can export your data for 30 days afterwards.

We may update these terms. The revision date reflects the current version, and we will email you before a material change takes effect. If you do not accept a change, stop using the service and cancel — we will refund any unused prepaid period.

If a provision is unenforceable, the rest survives. Not enforcing a right is not waiving it. You may not assign these terms; we may, on notice, to a successor. These terms and the documents they reference are the whole agreement between us.

Questions about these terms: hello@endromeda.xyz.